Education and Certification

Germanics and English B.A., University of Washington (6/99)

International Studies B.A., University of Washington (6/99)

TESL (Teaching English as a Second Language) Certificate, Seattle Pacific University, Seattle, Washington (8/2000)

Work Experience

Program Assistant UW TechTransfer Digital Ventures University of Washington (current)

Program Assistant UW Training & Development University of Washington

Research Interviewer Social Development Research Group University of Washington

Makes initial contact with participants in study, maintains contact with participants in study, sets up appointments for interviews, explains the purpose of research and study protocols to participants, reviews and explains consent forms and survey interviewing with prospective subjects, maintains high response and retention amongst participants, conducts in-home and telephone interviews with parents of project participants, maintains confidentiality of subject information, sets up equipment (laptops, video camera), collects and records data for report compiling, updates and reports case load, refers subjects to outside professionals when appropriate, completes interviewer trainings, participates in weekly staff meetings and individual case supervision, provides on-going feedback on survey administration and procedures, assists in problem-solving solutions, and assists with other data collection and miscellaneous clerical tasks as needed.

Office Assistant Multicultural Counseling Services Family Services Seattle, WA

Provided service delivery to clients, established rapport with potential and actual clients and other callers/visitors, supported branch services by providing reception and clerical assistance, maintained communication about agency and program services to callers and visitors, recorded and delivered messages between staff and/or clients, produced and distributed copies to staff, sorted and distributed incoming mail, filed and maintained client records, updated staff information boards, handled sensitive organizational issues with discretion, maintained program database and program statistics word process documents and letters, protected client and personnel information confidentially.

English as a Second Language (ESL) Instructor/Assistant to the Program Manager Eastside Literacy Council/Literacy AmeriCorps Issaquah, WA (9/2000-01)

Designed and taught ESL courses, conducted workshops for volunteers, supervised volunteers, worked with off-site volunteers, referred clients to community resources, collaborated with other social service agencies, registered new clients; evaluated, assessed and placed clients in to programs; administered and collected client registration, maintained client files, worked on a team with colleagues while working independently, attended weekly staff meetings.

Recommendations upon request.

back